By using this site and making a booking with evisa.visadanang.vn, you acknowledge that you have read and accepted these Terms and Conditions:
- We are a private/commercial website offering expedited e-visa services for an agreed-upon fee. We are not affiliated with any government website.
- In case you have already applied on the official government website:
- Please ensure that you double-check the information you provide for your e-visa application, including names, passport numbers, dates of arrival and departure, and ports of entry and exit on the official/government website. We are not responsible for any errors or mistakes made during the e-visa application process.
- Please select the exact port of entry that you declared on the official government website for this application form.
- Our Service fee is for the expedited e-visa processing service only. You will also need to pay the Goveement fee for the e-visa when you apply on the official/government website (This is for expedited e-visa service. For a new e-visa application, The e-visa fee of $25 USD is already included). If you have not applied on the official government website (i.e., you selected 'NO' for 'Have you applied for an e-visa yet?'), you will pay the government fee here. We will submit the application and pay this fee on the official government website on your behalf.
- The estimated visa delivery time provided is based on our last 30-day on-time rate and is subject to various factors beyond our control. While we strive to provide accurate estimates, we cannot 100% guarantee the exact delivery time of your visa. Delays may occur due to unforeseen circumstances or additional document requirements. Please note that fees are not refundable in case of delays. If possible, it is advised that you do not book your flight before receiving your visa!
Cancellations and Refunds:
- The time displayed on our website is based on the local time in Vietnam (GMT +7). Please ensure that you enter the arrival date using local Vietnam time.
- Our expedited e-visa processing fee is non-refundable. Please ensure that you understand the process before proceeding with payment (Unless your visa is delayed by more than 24 hours from the expected delivery time).
- The visa fee paid on the official government website is strictly non-refundable under any circumstances.
- Please make sure that you have no history of violating Vietnamese laws during any previous stays (including overstaying your visa, etc.). Otherwise, your e-visa application may be rejected, and we hold no responsibility for this and your fees will also not be refunded in this case.
- Our service is deemed completed upon sending the e-visa to the email address provided during the application process. If you do not receive the e-visa within the expected timeframe, it is your responsibility to notify us (by email). Failure to inform us within 3 days will result in the service being considered complete. We are not liable for any delays or losses arising from incorrect email addresses or failure to notify us of non-receipt of the e-visa via email.
